Simple Grace - Pack Of 2

Return & Exchange Policy (10 Points)

1. Eligibility – Return/Exchange only within 10 days of delivery.
   
2. Condition – Product must be unused, unworn, and with original tags.
   
3. Packaging – Must be returned in original packaging.
   
4. Proof – Receipt/Order ID is required for return/exchange.
   
5. Damaged/Wrong Item – If received damaged or wrong, we will replace free of cost.
   
6. Size Issue – Size exchanges are allowed (subject to stock availability).
   
7. Hygiene – Lingerie, nightwear & intimate wear are not returnable once tried/used.
   
8. Refunds – Refunds are issued as store credit or bank transfer (as per policy).
   
9. Shipping – Return shipping cost is customer’s responsibility (except wrong/damaged item).
   
10. Process Time – Returns/Exchanges are processed within 7-10 working days.
    

Summary:

We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 10 days of delivery.